Privacy Policy
Last updated: April 7, 2026
Royal Dry Cleaners ("we," "us," or "our") operates the website https://www.cleanroyal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide
When you fill out a contact form, request a quote, subscribe to our newsletter, or otherwise interact with our website, we may collect:
- Contact information: name, email address, phone number, mailing address
- Communication content: messages, inquiries, and feedback you send us
- Service preferences: information about services you're interested in
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Device information: browser type, operating system, device type
- Usage data: pages visited, time spent on pages, click patterns, referring URLs
- Location data: approximate geographic location based on IP address
- Cookies: session identifiers, preference settings, analytics tracking (see Cookies & Tracking section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you confirmation emails when you submit a form
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns
- Protect against fraud and unauthorized access
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics: Website traffic analysis (anonymized). Google Privacy Policy
- SendGrid: Email delivery for form confirmations. Twilio Privacy Policy
- Cloudflare: Website security and performance. Cloudflare Privacy Policy
- Supabase: Secure data storage. Supabase Privacy Policy
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Form submissions are retained for up to 24 months. Cookie consent preferences are stored for 13 months in accordance with GDPR guidelines.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| brain_cookie_consent | Stores your cookie consent preferences | 13 months |
| __cf_bm | Cloudflare bot protection | 30 minutes |
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website so we can improve the experience.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga / _ga_* | Google Analytics visitor and session tracking | 2 years |
| _gid | Google Analytics 24-hour page view counter | 24 hours |
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements.
| Cookie | Purpose | Duration |
|---|---|---|
| _gcl_* | Google Ads conversion tracking | 90 days |
Managing Your Cookie Preferences
You can manage your cookie preferences at any time by clicking the cookie icon on our website or using the cookie consent banner. You can also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications at any time
- Do Not Sell (CCPA): California residents may request that we do not sell their personal information
- Data Portability (GDPR): EU residents may request their data in a portable format
To exercise any of these rights, contact us at info@cleanroyal.com.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Royal Dry Cleaners
402 N. Main Street, Doylestown, PA, 18901
Email: info@cleanroyal.com
Phone: 215.345.9952